Notes from the Cabinet
A collection of frequently asked questions, shop policies, and general information for curious minds.
Ethical Sourcing
Q: Where do you source your bones, furs, and natural materials?
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Every item I offer is sourced with intention, care, and respect for the natural world. I do not support fur farms or industrial mass-production practices.
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My materials come from a mixture of:
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Roadkill and nature-finds
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Lawful, licensed hunting and trapping (US-based hunters and trappers, primarily in the Southeast and Midwest)
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Small-scale meat farms (not factory farms), where the goal is to honor the animal by using every part
Most of the furs I use are sourced from lawful hunters and trappers. My rabbit furs, specifically, come as a by-product from small rabbit meat farms—operations that seek to make full use of each animal and reduce waste.
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Bones are sourced in small batches—typically just a few at a time—from a similar blend of hunters, road finds, and small farms.
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I understand that “ethical” and “sustainable” mean different things to different people. I aim to be transparent in how I source so that you can decide if Flora & Bone aligns with your values.
Legal & State Restrictions
Q: Are there restrictions on what can be shipped to my state?
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All materials used in Flora & Bone creations are lawfully obtained. That said, laws regarding possession and import of animal remains or natural materials can vary by state.
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It is your responsibility to know the regulations in your area. Flora & Bone is not liable for any legal issues arising from the unlawful possession of an item once shipped.
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If you’re aware of a restriction in your state—certain bones, furs, insects, or other materials—please reach out before purchasing. I'm happy to work with you on a custom substitute or modification so you can still enjoy a piece that aligns with local laws.
Shipping & Processing
Q: How long will it take for my order to ship?
Orders typically ship within 3–5 business days. Custom orders or special requests may take a bit longer—I'll let you know if there's a delay. You'll receive a tracking number as soon as it’s on the way.
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Q: What shipping methods do you use?
I primarily use USPS (Priority or First Class) for domestic shipping, with tracking included. If you need expedited shipping, please send a message before ordering.
Returns & Exchanges
Q: Do you accept returns or exchanges?
Due to the delicate and one-of-a-kind nature of my items, I do not accept returns or exchanges. However, if your item arrives damaged, please reach out within 3 days of delivery with photos, and I’ll do my best to make it right.
Cancellations
Q: Can I cancel my order after it's been placed?
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I do not accept cancellations once an order has been placed. Each piece is either one-of-a-kind or begins processing shortly after purchase, so please be sure before you buy. If you have any questions or concerns, feel free to reach out before placing your order.
Custom Orders
Q: Can I request a custom order?
Absolutely. If you have something specific in mind—a certain flower, type of bone, or crystal—I’d love to collaborate. Just reach out via the Send a Raven page.
International Sales
At this time, Flora & Bone ships only within the United States. Many of the natural materials I work with—bones, furs, and botanical specimens—face strict customs regulations in other countries. I hope to offer international shipping in the future, but for now, I’m focusing on safe and reliable domestic delivery. I hope to offer international shipping soon.
Privacy Policy
Q: What happens with my information?
Your privacy is important to me. I only use your information to fulfill your order or respond to inquiries. I’ll never sell or share your data with third parties. The site uses secure payment processing and encrypted connections to keep your info safe.
Terms & Conditions
Q: What should I know before ordering?
By placing an order, you agree that you’ve read the item descriptions carefully. Due to the nature of handmade and curated items, slight variations are normal and part of the charm. I reserve the right to decline custom requests that don’t align with my sourcing ethics or aesthetic.